I am only a moderate fan of Rudy Giulani, but I strongly agree with the 6 (eight) principles of leadership he recently shared at a conference in Sydney as reported in BRW, June 23-29, 2011, p. 50. 1. Leaders have strong belief and vision You can't expect to have people follow you if you don't… More »
My Notes — Psychology
Burt Teplitzky on Using Humor in Sales Pitches
THE WALL STREET JOURNAL: How do you go about incorporating humor into sales presentations? I use humor to reinforce a point in selling a product or service. My formula is punch them with the joke, stick them with the point and leave them with the benefit. When you take a joke and incorporate it into… More »
Andy Penn’s Tips for Doing Business in Asia
1. Be patient. 2. Focus on building relationships. 3. Get the right people and invest in them. 4. Have a high level of cultural sensitivity and awareness. 5. Diversify across Asian markets as the risks are higher. 6. Build a regional model with a distinct platform that can handle all different tax and regulatory environments.… More »
New Management Focus: Invest in Relationships!
Designing an organization requires making a million decisions both large (e.g. picking a strategy) and small (e.g. picking out paper for the PC printer). It is easy to get lost in the trivial instead of focusing on getting the critical elements right. In my courses, I try to present ideas and frameworks that help identify what is important. At the recent Academy of Management Conference in Montreal I came across a phrase that was new to me. In my view, it crystallizes what managers need to do to design an organization that is able to respond to all the unexpected events that invariably occur in the life of an organization:
You Don’t Have to Pay Employees More Than the Competition to Keep Them Happy
Returning to Chicago for the first time in three years, I went to two of my favorite restaurants. In one, Lulu’s, most of the waitresses and busboys I had seen three years ago were still there. In the other, I recognized no one except for the owner. So I asked the owner of Lulu’s if… More »
July 2, 2010 · Psychology Teaching
The Wrong Stuff Blog
We seem to have a built-in tendency to want to learn from successful people and pay little attention to failures. We also have a hard time admitting mistakes. In fact, what dintinguihses mature and, dare I say, clever, indivdiuals is precisely that they can admit mistakes and learn from them. Kathryn Schulz, who is about… More »
CEO Q&A: Lincoln Crawely
What has been your greatest regret in Business?
That I didn’t really get to know and accept my strengths and weaknesses earlier.
What is your number one tip for managing people?
Fairness and balance, which must not be confused with compromise.
From BRW, April 15-21, 2010, p. 10.
Apple did not forsee the success of the application store
It is hard to forsee the future as the recent episode with Apple's application store demonstrates. The NY Times reports: The App Store’s success — as much a surprise to Apple as it has been to competitors — has given rise to a new digital ecosystem. Today, hundreds of software aspirants, from individuals tinkering in… More »
Phil Tetlock Critically Reviews Three Books on Forecasting the Future
Tetlock does us the service of giving a close reading of three books that what to overcome the obstacle that Yogi Berra identified in his qib: "Prediction is very hard, especially about the future.” The Fat Tail: The Power of Political Knowledge for Strategic Investing by Ian Bremmer and Preston Keat. The Predictioneer's Game: Using… More »